1.1 Statutory legends

The following statements appear on every research report, advertisement and client communication issued by us:

1.2 Documents published on our website

• Investor Charter for Research Analysts, as prescribed by SEBI Circular SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/81 dated June 2, 2025
• Monthly data on investor complaints received and redressed, updated by the 7th of each month
• Do's and Don'ts for investors dealing with Research Analysts
• Grievance Redressal and Escalation Matrix (Section 9 of this document)
• Fee structure and refund policy (Section 5 of this document)
• Complete list of Persons Associated with Research Services and their NISM certification status
• Most Important Terms and Conditions (Section 6 of this document)

2.1 What we do

GoIndia Advisors LLP is registered with the Securities and Exchange Board of India as a Research Analyst under the SEBI (Research Analysts) Regulations, 2014. In that capacity, and only in that capacity, we prepare and publish research reports and make research-based buy, hold, sell and exit recommendations on securities listed on Indian stock exchanges, and we distribute those reports and recommendations to clients who have subscribed to our research services through www.goindiainvest.com.

2.2 What we do not do

We wish to be unambiguous about the limits of our registration and of our services.

1. We are not a SEBI-registered Investment Adviser. We do not provide investment advice, personalised advice, financial planning, portfolio construction, asset allocation, or any assessment of the suitability of a security for an individual client. Our research is issued uniformly to all subscribers of a product and is not tailored to any client's circumstances.
2. We do not provide portfolio management services. We do not manage, hold custody of, or have any access to client funds or securities.
3. We do not provide merchant banking, investment banking, broking, distribution or execution services, and we receive no brokerage, commission, trail or distribution income of any kind from any intermediary. We have not partnered with any third party for execution or distribution.
4. We cannot and will not execute any trade — purchase or sale — on behalf of any client. Clients are advised never to permit us to do so.
5. We do not offer any assured, guaranteed, fixed or minimum return scheme, profit-sharing arrangement, or any scheme of a similar nature. Such schemes are prohibited by law.
6. We will never ask for your trading account, demat account or bank account login credentials, passwords or OTPs. Do not share these with us or with anyone claiming to represent us.

2.3 Characteristics of our recommendations

Our recommendations are not uniform in format. Clients must read each research report on its own terms. The following describes the range of what we issue.

(a) Basis of the recommendation

A recommendation may be based on fundamental analysis, on technical analysis, on a combination of both, or on a quantitative or rule-based methodology. The basis applied is stated in the relevant research report.

(b) Market capitalisation

Our research universe is market-capitalisation agnostic. Recommendations may cover large-cap, mid-cap, small-cap or micro-cap companies. Smaller companies typically carry materially higher liquidity risk, price-impact risk, information risk and price volatility. Where a recommendation relates to a small-cap or micro-cap security, the research report carries a specific risk note to that effect.

(c) Target price

Some recommendations carry a target price and some do not. Where a target price is given, the research report also states the time horizon over which it applies, the valuation methodology or basis used to arrive at it, and the key assumptions and risks to that target.

(d) Stop loss

Some recommendations carry a stop loss and some do not. Where no stop loss is specified, the client must not infer that the position carries limited or no downside risk. Where a stop loss is specified, we neither execute it nor monitor the client's position; acting on it is entirely the client's decision and responsibility. In fast-moving, gapped or illiquid markets, the client's actual exit price may be materially worse than the stated stop loss level.

(e) Time horizon

Every recommendation states an indicative time horizon — for example intraday, short-term, medium-term, or multi-year. Certain products are expressly long-horizon and are not suitable for clients seeking short-term returns. The time horizon is indicative and does not constrain when we may revise or withdraw a view.

(f) Exit and closure of a recommendation

Where a product involves ongoing coverage, we endeavour to issue an exit or closure communication when our view on the security changes. This is a service commitment discharged on a best-effort basis. It is not a guarantee that an exit call will be issued at any particular price, at a profit, or before a loss arises. Coverage and exit communications cease immediately on the expiry, termination or non-renewal of a client's subscription.

(g) Uniform distribution

All clients subscribed to a given research product receive the same recommendation at substantially the same time, through the delivery modes stated in Section 7.7. We do not provide differentiated, prioritised or advance recommendations to any client, and no person receives a recommendation before it is released to subscribers.

(h) Record of rationale

We maintain a written record of the research, data and rationale underlying every recommendation, together with the date and time of its issue, for the period prescribed under the RA Regulations.

2.4 Research products offered

GoIndia Compounders — product disclosure

Not a portfolio. GoIndia Compounders is a list of independent research recommendations. It is not a model portfolio, a portfolio construction exercise, or an asset allocation. We do not specify weights, position sizes, entry levels or a rebalancing schedule, and we do not assess whether the list, or any security in it, is suitable for any client. Each client decides which recommendations, if any, to act on, in what quantity, and at what price, based on that client's own financial position and risk appetite.

Selection criteria applied

A company is considered for inclusion only where, in our assessment, it displays:

• a long runway for growth in its addressed market;
• honest management and clean, consistent public disclosure;
• a demonstrated record of sound capital allocation;
• earnings that are predictable enough to be modelled with reasonable confidence;
• durable competitive advantages or pricing power; and
• a valuation we regard as reasonable relative to the above.

Categories we exclude

The following are outside the scope of this product: turnaround situations; penny stocks; highly leveraged companies; story stocks without established earnings; momentum trades; commodity cycle bets, save in exceptional cases; companies in the immediate aftermath of an initial public offering where valuation reflects issue-period sentiment; and any recommendation in futures or options.

Circumstances in which we issue an exit

We issue an exit communication where, in our assessment, any of the following has occurred: deterioration in governance; a break in the original investment thesis; deterioration in capital allocation; deterioration in earnings quality; an adverse change in industry structure; valuation that we regard as excessive relative to the business; or the availability of a materially more attractive alternative. An exit communication reflects our opinion at the date it is issued and is not a prediction of the security's subsequent price.

Who this product is not for

This product is not suitable for a client seeking short-term or assured returns, a client who requires a stop loss or a target price, a client who requires a constructed portfolio with defined weights, or a client who is unwilling or unable to hold a security through a period of significant drawdown.

2.5 Use of artificial intelligence and automated tools

We use artificial intelligence, machine-learning and rule-based automated tools to assist in data collection, screening, document processing and the preparation of research. Clients should note the following.

1. These tools assist our analysts; they do not replace them. Every recommendation issued to clients is reviewed and approved by a Person Associated with Research Services holding a valid NISM-Series-XV certification, who remains responsible for it.
2. GoIndia Advisors LLP remains fully and solely responsible to the client for the confidentiality and security of client data, for the outputs of these tools, and for compliance with the SEBI (Research Analysts) Regulations, 2014, irrespective of whether a tool is developed in-house or sourced from a third party.
3. These tools do not guarantee profits, returns or accuracy. Their output depends on the quality of underlying data and on market conditions, neither of which is within our control.
4. Where a specific recommendation has been generated primarily by an automated or quantitative process, the research report says so.

GoIndia Advisors LLP is registered with SEBI as a Research Analyst under the SEBI (Research Analysts) Regulations, 2014 (Registration No. INH000020040) and owns and operates the website www.goindiainvest.com.

No assurance of returns. We do not promise, guarantee, assure or indicate any return, profit or favourable outcome for any security, sector, industry or business group. All recommendations are opinions formed on the basis of information available as at the date of the research report, under assumptions stated in that report. Investments in the securities market are subject to market risk. Past performance is not indicative of future results.

The client's own judgement governs. Any reliance placed on a research report shall be as per the client's own judgement and assessment of the conclusions contained in it. Clients are responsible for their own investment decisions and for independently verifying any information on which they rely. Clients should consider their own financial position, investment objectives and risk tolerance and, where appropriate, consult a qualified professional before acting on any recommendation.

No recourse for losses. There is no recourse to claim any losses incurred on investments made on the basis of recommendations contained in our research reports.

Accuracy of information. We prepare our research from sources we believe to be reliable, including exchange filings, company disclosures, exchange-approved third-party data vendors and other publicly available information. We have not independently audited or validated third-party data. We make no representation, warranty or guarantee as to the accuracy, timeliness or completeness of any information — including news, pricing, statistics and analysis — made available on this website, and we accept no liability for any decision made or action taken on the basis of it, save to the extent that such liability cannot be excluded under applicable law.

Not an offer. Nothing on this website constitutes an offer or a solicitation of an offer to buy or sell any security, in any jurisdiction in which such an offer or solicitation would be unlawful. Access to this website does not create any contractual or fiduciary relationship between GoIndia Advisors LLP and any person, except through a duly executed client agreement.

Jurisdictional limits. Our services are offered only in jurisdictions in which it is lawful for us to offer them, and we retain sole discretion to determine who is eligible to subscribe. Non-resident Indian clients must independently satisfy themselves, before transacting, that any security we cover is not on a list of securities in which their transactions are restricted or prohibited by the Reserve Bank of India.

Derivatives. Derivatives are complex instruments carrying leverage and the risk of loss exceeding the amount invested. Any client trading derivative contracts must independently analyse all relevant risk considerations before doing so.

Website security. Despite all reasonable precautions taken by us, no website is immune to hacking, interference or manipulation of data. We disclaim liability for loss or damage arising from any unauthorised alteration of data or information accessed through or downloaded from this website, save to the extent that such liability cannot be excluded under applicable law.

Intellectual property. The design, text, images, research reports and other original material on this website are the intellectual property of GoIndia Advisors LLP or its licensors and may not be copied, reproduced, transmitted, displayed, distributed or otherwise used, in whole or in part, without our prior written consent.

Prepared in accordance with the SEBI (Research Analysts) Regulations, 2014 and the SEBI Master Circular for Research Analysts dated June 27, 2025. The purpose of this section is to provide essential information about our research services so as to enable a prospective client or a client to make an informed decision before engaging them.

4.1 History, present business and background

GoIndia Advisors LLP was registered with SEBI as a Research Analyst on March 12, 2025 and is engaged in the business of research and the issue of research-based recommendations on Indian listed securities. The focus of the Research Entity is to provide research and recommendation services to its clients.

4.2 Terms and conditions of research services

The terms and conditions on which our research services are rendered are set out in Sections 5, 6 and 7 of this document and in the client agreement. Clients should read all of them before subscribing.

4.3 Disciplinary history

Neither GoIndia Advisors LLP, nor any of its partners, employees, associates or Persons Associated with Research Services, has been suspended or barred from doing business by SEBI or by any other authority, and SEBI has not cancelled or suspended our certificate of registration.

There are no pending material litigations or legal proceedings, and no findings of inspections or investigations in respect of which action has been taken or initiated by any regulatory authority, against the Research Entity, its Research Analysts, or their associates or relatives.

4.4 Details of associates

GoIndia Advisors LLP has two designated partners, Rakesh Arora and Shivani Arora, each holding a fifty per cent capital contribution in the LLP.

4.5 Conflicts of interest

We are required to disclose, and we do disclose, any actual or potential conflict of interest arising from our connection with, or association with, any issuer of securities we cover, including any material information or fact that might compromise our objectivity or independence. Conflicts are disclosed to clients as and when they arise, and at the level of the individual research report where they relate to a specific recommendation.

4.6 Standard disclosures

The following disclosures are made at entity level and are stated as at the end of the month immediately preceding the date of publication of a research report or the date of a public appearance. Disclosures made in an individual research report are specific to that report and, where inconsistent with the table below, override it. Clients must read the disclosures contained in the specific research report.

4.7 Analyst certification

The Research Analyst or Analysts responsible for each research report certify that the views expressed in that report accurately reflect their personal views about the subject company and its securities, and that no part of their compensation was, is, or will be directly or indirectly related to the specific recommendations or views expressed in that report.

The compensation of our Research Analysts is not linked to the specific recommendations they issue, to subscription conversions attributable to any particular recommendation, or to any investment banking, distribution or corporate relationship.

4.8 Past performance and performance claims

Past performance is not indicative of future results. Any performance information relating to our research services is only one of many factors a prospective client should consider, and it does not account for transaction costs, taxes or other related costs.

Verification of performance claims. Under the framework established by SEBI, past risk and return metrics of Research Analysts may be communicated to investors only where they have been verified by the Past Risk and Return Verification Agency (PaRRVA). Until our enrolment with PaRRVA is completed and verified metrics are available in the prescribed format, we do not publish, advertise or otherwise communicate any figure relating to the past performance of our recommendations, and prospective clients should not rely on any such figure attributed to us from any source.

4.9 Segregation of research and distribution activity

GoIndia Advisors LLP does not undertake any distribution activity. We maintain client-level segregation between research and distribution activity at the level of the client, the client's family and PAN, as required by the SEBI Master Circular for Research Analysts, and we obtain the prescribed annual certificate from a qualifying professional confirming compliance with those requirements.

4.10 Fee ceiling

We charge a maximum of Rs. 1,51,000 per annum per family of client for all our research services taken together, in the case of clients who are individuals or Hindu Undivided Families and who are not accredited investors. Full details are in Section 5.

5.1 Fee ceiling

For clients who are individuals or Hindu Undivided Families and who are not accredited investors, the maximum fee chargeable by us across all our research services is Rs. 1,51,000 per annum per family of client, exclusive of statutory charges including Goods and Services Tax.

"Family of client" means the client together with the client's dependent spouse, dependent children and dependent parents, taken together as a single client. The permanent account numbers of all family members jointly and severally serve as the control record for this purpose.

This ceiling does not apply to non-individual clients, to accredited investors, or to institutional investors seeking the recommendation of a proxy adviser, whose fee terms are governed by bilaterally negotiated contractual terms. The ceiling is subject to periodic revision by RAASB in consultation with SEBI.

5.2 Current fees

Fees are quoted exclusive of GST and other statutory charges, which are shown separately on the invoice and are in addition to the fee.

5.3 Advance fees

If agreed by the client, we may charge fees in advance. Such advance shall not exceed the fees for a period of one year, in accordance with the SEBI circular dated April 2, 2025 as incorporated in the Master Circular for Research Analysts dated June 27, 2025.

5.4 Mode of payment

Fees may be paid by account payee crossed cheque, demand draft, UPI, or any other mode specified by SEBI from time to time. Cash payment is not accepted. Payments by cheque are subject to realisation.

Clients may optionally pay through the Centralised Fee Collection Mechanism for Investment Advisers and Research Analysts (CeFCoM), administered by BSE Limited in its capacity as the recognised RAASB.

5.5 Refund and termination

1. Termination by the client. A client may terminate the research services at any time by written notice to hello@goindiaadvisors.com.
2. Proportionate refund. On termination by either party before the end of the subscription period, the client is entitled to a refund of fees on a proportionate basis for the unexpired period.
3. No breakage fee. We do not levy any breakage fee, cancellation charge or penalty on early termination.
4. Refund on suspension or cancellation of our registration. If our certificate of registration is suspended for more than sixty days, or is cancelled, we will refund fees on a proportionate basis for the period from the effective date of the suspension or cancellation to the end of the subscription period.
5. Timeline. Refunds are processed to the original payment instrument within fifteen business days of the effective date of termination.
6. Statutory charges. Goods and Services Tax and other statutory charges already remitted are refunded only to the extent recoverable under applicable law.
7. Termination by us. We may terminate a client's subscription for breach of these terms, for redistribution of our research, where KYC is incomplete or found to be incorrect, or where required by law or by a regulatory direction. The proportionate refund at clause 2 applies in every such case.
8. Effect of termination. On termination or expiry, access to research reports, recommendation lists, monitoring updates and exit communications ceases immediately.

5.6 Renewal

Where a client has paid the maximum permissible annual fee before the completion of the twelve-month service period, no further fee will be collected from that client, or from that client's family, until the conclusion of that twelve-month period.

5.7 Services not covered by our SEBI registration

Where we invoice a client for any service that is not a research service under our SEBI registration, the invoice carries the legend: "This service is not under SEBI's purview; no complaints in relation to this service can be raised with SEBI."

As prescribed by SEBI. Client consent to these terms is obtained and recorded before any research service is rendered.

1. These terms and conditions, and consent thereon are for the research services provided by the Research Analyst (RA) and RA cannot execute/carry out any trade (purchase/sell transaction) on behalf of the client. Thus, the clients are advised not to permit RA to execute any trade on their behalf.
2. The fee charged by RA to the client will be subject to the maximum of amount prescribed by SEBI/Research Analyst Administration and Supervisory Body (RAASB) from time to time (applicable only for Individual and HUF Clients).
   1. 2.1 The current fee limit is Rs. 1,51,000 per annum per family of client for all research services of the RA.
   2. 2.2 The fee limit does not include statutory charges.
   3. 2.3 The fee limits do not apply to a non-individual client or an accredited investor.
3. RA may charge fees in advance if agreed by the client. Such advance shall not exceed the period stipulated by SEBI; presently it is one year. In case of pre-mature termination of the RA services by either the client or the RA, the client shall be entitled to seek refund of proportionate fees only for unexpired period.
4. Fees to RA may be paid by the client through any of the specified modes like cheque, online bank transfer, UPI, etc. Cash payment is not allowed. Optionally the client can make payments through Centralized Fee Collection Mechanism (CeFCoM) managed by BSE Limited (i.e. currently recognized RAASB).
5. The RA is required to abide by the applicable regulations/circulars/directions specified by SEBI and RAASB from time to time in relation to disclosure and mitigation of any actual or potential conflict of interest. The RA will endeavour to promptly inform the client of any conflict of interest that may affect the services being rendered to the client.
6. Any assured/guaranteed/fixed returns schemes or any other schemes of similar nature are prohibited by law. No scheme of this nature shall be offered to the client by the RA.
7. The RA cannot guarantee returns, profits, accuracy, or risk-free investments from the use of the RA's research services. All opinions, projections, estimates of the RA are based on the analysis of available data under certain assumptions as of the date of preparation/publication of research report.
8. Any investment made based on recommendations in research reports are subject to market risks, and recommendations do not provide any assurance of returns. There is no recourse to claim any losses incurred on the investments made based on the recommendations in the research report. Any reliance placed on the research report provided by the RA shall be as per the client's own judgement and assessment of the conclusions contained in the research report.
9. The SEBI registration, Enlistment with RAASB, and NISM certification do not guarantee the performance of the RA or assure any returns to the client.
10. For any grievances:

    Step 1: the client should first contact the RA using the details on its website — see the Grievance Redressal and Escalation Matrix at Section 9.

    Step 2: if the resolution is unsatisfactory, the client can also lodge grievances through SEBI's SCORES platform at www.scores.sebi.gov.in

    Step 3: the client may also consider the Online Dispute Resolution mechanism through the Smart ODR portal at https://smartodr.in

11. Clients are required to keep contact details, including email id and mobile number/s updated with the RA at all times.
12. The RA shall never ask for the client's login credentials and OTPs for the client's Trading Account, Demat Account and Bank Account. Never share such information with anyone including RA.

6.1 Client consent

6.2 Declaration by the Research Analyst

• We are duly registered with SEBI as a Research Analyst pursuant to the SEBI (Research Analysts) Regulations, 2014, under Registration No. INH000020040, with effect from March 12, 2025.
• We hold the registration and qualifications required to render the services contemplated under the RA Regulations, and the same are valid and subsisting.
• The research analyst services provided by us do not conflict with or violate any provision of law, rule or regulation, contract or other instrument to which we are a party or to which any of our property is or may be subject.
• The maximum fee that may be charged by us is Rs. 1,51,000 per annum per family of client, in the case of individual and HUF clients who are not accredited investors.
• The recommendations provided by us do not provide any assurance of returns.

6.3 Additional voluntary clauses

Any voluntary clause added by us will not contravene any rule, regulation or circular of SEBI. Any change to a voluntary clause will be preceded by not less than fifteen days' notice to clients.

By accessing or using www.goindiainvest.com, our mobile or software applications, or any content, service, feature or resource available through them (together, the "Service"), you (the "Client" or "User") agree to be bound by these Terms of Service, which constitute a legal agreement between you and GoIndia Advisors LLP.

7.1 Eligibility

You confirm that you are a natural or legal person competent to contract under the Indian Contract Act, 1872, and that you have attained the age of majority, being eighteen years. Persons of unsound mind and un-discharged insolvents are not competent to contract and may not use the Service. We may, in our sole discretion, decline or terminate access where we believe that you have not attained the age of majority or are otherwise not competent to contract.

7.2 Client onboarding and KYC

Before we render any research service you must complete know-your-customer formalities in the manner prescribed by SEBI, with records collected, stored, uploaded and validated with a KYC Registration Agency; execute the client agreement; and record your consent to the Most Important Terms and Conditions at Section 6. You must furnish all details required by us in our standard form, with supporting documents. We may, in our sole discretion, suspend or withhold services where KYC is incomplete, pending or found to be incorrect, and you will not hold us responsible for any consequence of such suspension.

7.3 Permitted use of content

You may download and retain our research reports for your own personal, non-commercial use, retaining all applicable intellectual property notices. You may not reproduce, republish, redistribute, resell, forward, screenshot, post to any group, channel or social platform, or otherwise make available to any third party any research report, recommendation or other content we provide. Your access credentials are personal to you and are not transferable. Breach of this clause is a material breach and may result in immediate termination of your subscription, subject to the proportionate refund at clause 5.5.

7.4 Confidentiality

Research reports and recommendations provided to you are confidential to you until we make them publicly available, and you will not disclose them to any third party.

Nothing in this clause restricts you from making any disclosure required by law, by an order of a court, or by any regulatory or governmental authority; from raising a complaint with us, with SEBI including through the SCORES platform, with RAASB, or on the Smart ODR portal; or from seeking professional advice from your own advisers.

7.5 Intellectual property

All content, information, trade marks, trade names and logos on the Service belong to GoIndia Advisors LLP or to third parties. Nothing on the Service grants any licence or right to use them. No part of the materials on the Service may be modified, reproduced, stored in a retrieval system, transmitted in any form or by any means, copied, distributed, used to create derivative works, or used for any commercial or public purpose without our prior written consent.

7.6 Suspension and termination of access

We may suspend or terminate your access where you breach these Terms, where you redistribute our research, where KYC is incomplete or defective, or where required by law or by a regulatory direction. Termination is subject to the refund provisions at clause 5.5.

7.7 Communications and delivery of recommendations

Recommendations are delivered through email, SMS, whatsapp and on the portal. Delivery of SMS and push notifications depends on the recipient's network and on third-party infrastructure, and we are not liable for delayed or failed delivery outside our control. Clients must keep their registered email address and mobile number current at all times.

Service communications. By registering, you consent to receive service and transactional communications relating to your subscription — including research reports, recommendations, exit communications, renewal notices, payment confirmations and regulatory communications — by email, SMS, voice call and in-application notification, at the contact details you have provided.

Marketing communications. Marketing and promotional communications are sent only where you have separately opted in to receive them, and only in compliance with the Telecom Commercial Communications Customer Preference Regulations issued by the Telecom Regulatory Authority of India. You may withdraw your consent to marketing communications at any time by writing to yourassociate@goindiaadvisors.com or by using the unsubscribe facility, without affecting the service communications described above.

7.8 Third-party links

The Service may contain links to third-party websites. We do not examine, monitor, review or endorse them and we accept no responsibility for their content, accuracy, opinions or privacy practices. You access them at your own risk.

7.9 Indemnity

You agree to indemnify and hold harmless GoIndia Advisors LLP and its partners, employees, officers, agents and licensors against claims, losses, damages, liabilities, costs and expenses arising out of your breach of these Terms, your redistribution of our research, or your misuse of the Service. This indemnity does not extend to any liability arising from our own breach, negligence or regulatory non-compliance, and does not limit any right or remedy available to you under the SEBI (Research Analysts) Regulations, 2014, the Consumer Protection Act, 2019, or any other applicable law.

7.10 Amendment of these Terms

We may update these Terms of Service. Any change to a voluntary clause will be preceded by not less than fifteen days' notice to clients, in accordance with the SEBI Master Circular for Research Analysts. Changes required by law, by regulation or by a regulatory direction take effect on the date required by that law, regulation or direction, and we will notify clients promptly. Continued use of the Service after the expiry of the notice period constitutes acceptance of the updated Terms.

7.11 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court order or decision, the remaining provisions continue to be valid and enforceable in accordance with their terms.

7.12 Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to the grievance redressal and dispute resolution mechanism at Section 9, which you are entitled to use and which these Terms do not restrict, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any matter arising out of your use of the Service.

7.13 Dispute resolution

Any dispute between us and a client may be resolved through the SEBI SCORES mechanism, through Online Dispute Resolution on the Smart ODR portal at https://smartodr.in, or through arbitration or such other mechanism as SEBI may specify from time to time. Nothing in these Terms restricts a client's right to approach SEBI, RAASB or any other regulatory authority.

This Privacy Policy applies to www.goindiainvest.com and to the GoIndia Advisors mobile application. We handle personal data in accordance with the Digital Personal Data Protection Act, 2023 and the rules made under it, the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the record-keeping requirements of the SEBI (Research Analysts) Regulations, 2014.

8.1 Personal data we collect

• Identity and contact data: name, address, email address, mobile number, date of birth, permanent account number and KYC documents as prescribed by SEBI.
• Financial and regulatory data: KYC records, fee payment records and subscription history.
• Technical data: internet protocol address, device identifiers, browser and operating system, and cookies.
• Usage data: pages visited, research reports opened, features used, and session duration.
• Communications: emails, calls, chat messages and support tickets exchanged with us.
• Voluntary data: feedback, testimonials and survey responses.

We collect only what is necessary for the purposes set out at 8.2.

8.2 Purposes for which we process personal data

1. To provide the research services you have subscribed to and to deliver recommendations to you.
2. To meet our KYC, record-keeping, audit and regulatory obligations under the SEBI (Research Analysts) Regulations, 2014 and other applicable law.
3. To raise invoices, collect fees and process refunds.
4. To respond to your queries and to resolve grievances.
5. To secure the Service and to prevent fraud and unauthorised access.
6. To send you marketing communications, only where you have separately opted in to receive them.

We do not use your personal data for any purpose incompatible with those listed above, and we will seek fresh consent if we intend to.

8.3 Disclosure of personal data

• To our employees and Persons Associated with Research Services, on a need-to-know basis.
• To service providers who process data on our behalf under contract — including hosting, payment gateway, email and SMS delivery, KYC and KRA, and analytics providers — each bound by confidentiality and security obligations.
• To SEBI, RAASB, KYC Registration Agencies, stock exchanges, tax authorities, law enforcement agencies and courts, where required by law or by regulation. Such disclosure is not a violation of this Policy.
• To a successor entity in the event of a merger, sale or reorganisation, with prior notice to you and on terms requiring the successor to maintain the confidentiality of your data.

8.4 Your rights

By writing to our Data Protection contact named at 8.9, you may:

• request access to a summary of the personal data we hold about you and of how it is processed;
• request correction or updating of data that is inaccurate or incomplete;
• request erasure of data that we no longer need for the purposes at 8.2, subject to our statutory retention obligations;
• withdraw your consent, including marketing consent, as easily as it was given;
• nominate a person to exercise these rights in the event of your death or incapacity; and
• raise a grievance with us and, if it is not resolved, with the Data Protection Board of India.

We respond to such requests within thirty days of receipt.

8.5 Retention

We retain KYC records, client agreements, research reports, the research and rationale underlying each recommendation, and communications with clients for the period prescribed under the SEBI (Research Analysts) Regulations, 2014, and for the duration of any pending proceeding, and thereafter delete or anonymise them. Other personal data is retained only for as long as necessary for the purpose for which it was collected. Residual copies may persist in backup systems for a limited period.

8.6 Security

We maintain reasonable technical and organisational security measures, including access controls, encryption of data in transit and at rest, logging, and periodic review. Our employees are trained on data handling, security and privacy. In the event of a personal data breach, we will notify affected individuals and the Data Protection Board of India as required by law.

8.7 Cookies and analytics

We use cookies for authentication, session management, preferences and analytics. Non-essential cookies are set only with your consent, obtained through the cookie banner on the website.

8.8 Phishing

We will never ask you for your trading, demat or bank account credentials, passwords or one-time passwords, and we will never ask you to transfer fees to a personal account. If you receive any communication purporting to be from us that does so, do not respond to it and report it immediately to yourassociate@goindiaadvisors.com. If you know or have reason to believe that your account credentials have been lost, stolen, altered or otherwise compromised, contact us at the same address without delay.

8.9 Data Protection contact

Shrutee Bharve, Compliance Officer | 7th Floor, Table Spaces, Godrej BKC, Plot No. C-68, Avenue 3, G Block BKC, Bandra Kurla Complex, Mumbai, Maharashtra – 400051

8.10 Changes to this Policy

We may revise this Privacy Policy. We will notify you of any material change before it takes effect, and in any event where the change affects your rights or where notification is required by law.

8.11 Governing law

This Privacy Policy is governed by the laws of India. Disputes relating to it are subject to the mechanism at clause 7.13 and to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.

A grievance relating to non-receipt of a research report, missing pages or an inability to download a report, or any other deficiency in the research services provided by us, should be escalated in the following order.

Overall timeline. We resolve grievances within seven business working days, or within such timeline as SEBI may specify under the RA Regulations.

9.1 Escalation beyond us

• SEBI SCORES: www.scores.sebi.gov.in
• Online Dispute Resolution: https://smartodr.in
• RAASB (BSE Limited): Research Analyst Administration and Supervisory Body, BSE Limited, Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai – 400001

9.2 Monthly complaints disclosure

Data on investor complaints received and redressed by us is published on www.goindiainvest.com by the 7th of each month, in the format prescribed in the Investor Charter for Research Analysts.

9.3 Mandatory notice to clients

Clients are requested to go through the Do's and Don'ts while dealing with a Research Analyst, as specified by SEBI from time to time and as published on our website.